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Fit bit screen not turning on even though fully charged

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‎09-21-2017 11:10

‎09-21-2017 11:10

Fit bit not coming on whilst in charger or out of charger but according to app the fit bit is at full battery??? Any suggestions??

thanks xx

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‎09-21-2017 11:39

‎09-21-2017 11:39

Welcome to the forums!

 

Can you do a restart at all?

Do it at least 3 times.

 

Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

 

If that doesn't help Contact Support.
http://help.fitbit.com/?cu=1

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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‎09-22-2017 06:13

‎09-22-2017 06:13

A warm welcome to the Community @Emlouneill75 and @WendyB thanks for stopping by.

 

I would like to know if the instructions provided by our friend worked? Are you still having issues with your Blaze or have contacted our support team?

 

Hope to hear from you soon. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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