Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

FitBit App

Replies are disabled for this topic. Start a new one or visit our Help Center.

So I had to reset my fitbit Blaze yesterday and since then I don't have acces to any app notification, I am receiving textes and phone call, I can also control the music but nothing that comes from the apps. Also in the fitbit App on my phone when I go into the notification menu I don't see any app were I use to have all the app from my phone. I have already try to reset tracker,phone, app etc many time but nothing work. I have an I phone 6 with a Blaze tracker and everything is up to date. I had that tracker and phone for over a year now and everything was working great until I had to reset it. Also My girl friend who have a Iphone 6 has well just bought a new blaze tracker and she have the same issue. The only difference it's that she has never been able to received notification from the app.

 

Anybody has that issue?

Best Answer
0 Votes
1 REPLY 1

 It's great to have you here @Chrisblais58! Thanks for the details that you've mentioned. I was checking and it looks like some users have had issues with notifications after they've upgraded to iOS 11. I would like you to confirm you've done the following steps My Fitbit device isn't receiving notifications from my phone

 

Also, ensure you have this check: Show In History" option is toggled on.  iOS system Settings > Notifications > Messages > 'Show In History. You and your girlfriend should be able to receive app notifications. 

 

Hope this helps! Keep me posted. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


Best Answer
0 Votes