FitBit App

[Chrisblais58]

So I had to reset my fitbit Blaze yesterday and since then I don't have acces to any app notification, I am receiving textes and phone call, I can also control the music but nothing that comes from the apps. Also in the fitbit App on my phone when I go into the notification menu I don't see any app were I use to have all the app from my phone. I have already try to reset tracker,phone, app etc many time but nothing work. I have an I phone 6 with a Blaze tracker and everything is up to date. I had that tracker and phone for over a year now and everything was working great until I had to reset it. Also My girl friend who have a Iphone 6 has well just bought a new blaze tracker and she have the same issue. The only difference it's that she has never been able to received notification from the app.

Anybody has that issue?

[SilviaFitbit]

 It's great to have you here @Chrisblais58! Thanks for the details that you've mentioned. I was checking and it looks like some users have had issues with notifications after they've upgraded to iOS 11. I would like you to confirm you've done the following steps My Fitbit device isn't receiving notifications from my phone. 

Also, ensure you have this check: Show In History" option is toggled on.  iOS system Settings > Notifications > Messages > 'Show In History. You and your girlfriend should be able to receive app notifications. 

Hope this helps! Keep me posted.