07-10-2017 07:11
07-10-2017 07:11
So i bought my blaze about a year ago and it was working perfectly until last night when it started to automatically show the notification centre (when you drag down on the blaze). And this happens every 30 seconds approximately. It is still doing that now and on top of that the screen won't go off. What to do???
07-11-2017 07:55
07-11-2017 07:55
Hi @akshaym26. Great to see you in the Community Forums! 🙂
Just to make sure, this is happening on your tracker itself and not on your phone directly, is that right? What exactly does it show? Does it give you any type of notification or it will just show up by itself or what will it exactly do?
If you could maybe include a screenshot (in the case it's on your phone) or a picture of your tracker showing this, that will help a lot!
In the meantime, I can recommend restarting your tracker. You can easily do this by clipping your tracker to the charger and plugging the charger to a USB port on your computer or a wall charger. Then, Press the button on your charging cable three times within four seconds and your tracker should vibrate and show the Fitbit logo. This will make your tracker to reboot.
I'll be looking forward for your reply!
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