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Fitbit App "Can't Find Tracker" to sync

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‎09-14-2017 22:18

‎09-14-2017 22:18

Bluetooth is on but can't find tracker. Sometimes eventually finds it but takes forever. I accidentally removed it from my Bluetooth list trying to fix it, now I can't get it to find it at all!! Sooo frustrated!!

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‎09-15-2017 04:54

‎09-15-2017 04:54

It's great to see you around @KimmyWayne and thanks for troubleshooting this by yourself.

 

If you can't add the Blaze to your account, I recommend restarting it and follow these steps to set it up from your Fitbit app:

 

  1. From the Fitbit app dashboard, tap or click the Account icon.
  2. Tap Set Up a Device.
  3. Choose your tracker and follow the onscreen instructions to continue.

 

If after this procedure you keep having issues syncing, follow the instructions provided in the Having trouble syncing? post.

 

I hope this helps, let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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