02-05-2018 10:29
02-05-2018 10:29
So, from last summer when I bought my blaze until about the end of January, my fitbit battery life was pretty solid. I'd usually get 4 or 5 days off 1 charge. (I should add, I have always used the quick view option since I've owned it). Now, as the title says, the battery dies so quickly, barely lasting a day. Could this be because I haven't synced it with my fitbit app in quite a while? Or maybe because I haven't restarted my blaze in a few months? Any help would be appreciated!
02-05-2018 11:19
02-05-2018 11:19
My fitbit has had the same problem at around the 1 year mark, and I charge mine every day for about 40 minutes or more depending on how low it is. Restarting didn't help mine. I also tried letting it sit for a day and then turning it back on.Syncing frequency shouldn't affect the battery either as I've gone without syncing mine for a week before and the battery was unaffected.
It sounds like the blaze is having issues and might need replaced? Fitbit products have a 1 year warranty on them, and it sounds like your's might need replaced? I'm waiting on my replacement to come in.
02-05-2018 11:21
02-05-2018 11:21
Please clean the contacts
http://help.fitbit.com/articles/en_US/Help_article/My-tracker-s-battery-isn-t-charging/?q=not+chargi...
Then Do a Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1
Also See this thread for charging best practices. If you are not charging it correctly you could be damaging the battery
https://community.fitbit.com/t5/Charge/Fitbit-charge-battery-problems/m-p/1323307#M53291
http://help.fitbit.com/articles/en_US/Help_article/1799
If that does not help contact support
http://help.fitbit.com/?cu=1
Wendy | CA | Moto G6 Android
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