Fitbit Blaze- Random Lines on Screen

[Storm706]

My brand new, right out of the box Fitbit has random lines across certain screens, such as the "Today" screen. I've tried resetting it, along with charging it, and resyncing. This is my SECOND blaze that I've gotten (my other one would not charge) in less than a week. I do not know why it's not working, or if I can fix it. Please respond if you've had the same issue or know how to fix it!! Paying $200+ for a product that doesn't even work correctly is extremely frustrating 😞

[FerdinandFitbit]

Hi there @Storm706. Welcome to the Fitbit Community! 🙂

I'm sorry to hear that your Blaze is not working as it should. Actually, this has happened to some users so don't worry about it. You can definitely take it back to where you bought it for a replacement and if you find any problem with the process or if you bought it directly from fitbit.com, you can reach out to our Support Team and they will be happy to help you out and get you back on track.

Any other thing you may need, let me know and I'll be glad to help!