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Fitbit Blaze Showing 30-40% less steps than the Actual

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‎03-15-2017 09:40

‎03-15-2017 09:40

 I have noticed that my Fitbit Blaze count steps drastically low. During my Walk I counted 1000 steps and it was showing Just 600+. For 6km at pace of 6km/hr it shows just 4500 odd steps and in atual it'll be more than 7300 steps.

 

Few time for short walk it shows the accurate steps.

 

Any help will be appreciated. Tomorrow I'll tally the whole day Result with my Wife's Fitbit and share the result.

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‎03-16-2017 04:13

‎03-16-2017 04:13

It's great to see you around @kpriyada and thanks for the information provided. In this case, I recommend restarting your tracker. Also, have you checked your stride length information? If you haven't, please follow the instructions provided in this post to adjust this information. After doing this, test your Blaze.

 

Let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎03-16-2017 09:51

In response to AlejandraFitbit

‎03-16-2017 09:51

Thank @AlejandraFitbit I have already restarted my Fitbit couple of Time.

 

Regarding stride length, please help me to understand. My blaze will count my steps and then it'll calculate the distance based on that, it won't be the other way round as to calculate distance (which is not possible because this don't have inbuit GPS) and calculate steps based on that

 

Today I went for walk and counted steps manually around 5200 but my Blaze counted just 3250

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