Fitbit Blaze Stuck on "Restart Screen"

[BlazerFit]

 I've had my Blaze for over a year and it's worked great! However, today the battery all of the sudden died and it went to the restart screen. About an hour later I charged it  (for the usual two hours) and it is still stuck on the screen with no green lights flashing. I tried the reset option (left and bottom right button for 15 seconds) but nothing happened and my phone won't sync or recognize the Blaze is charged and ready for use.

Any solutions?

Thanks for the help.

[WendyB]

Do the restart  at least 3 times. Sometimes that helps

Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

If that doesn't help Contact Support.
http://help.fitbit.com/?cu=1

[AlejandraFitbit]

A warm welcome to the Community @BlazerFit and @WendyB thanks for stopping by.

I appreciate the efforts in trying to fix this issue and would like to know if you followed our friend's recommendation and contacted our support team, have they offer you a solution for this?

Hope to hear from you soon. 

[BlazerFit]

I tried the re-set three times and contacted the Fitbit support team.  We are currently working on different solutions but nothing has worked so far. Thanks for the help.

[AlejandraFitbit]

@BlazerFit thanks for the update, it's great to hear that you are working on this with our support team, I hope they provide you with a solution for this. If you need anything else, do not hesitate to post it.

Keep the stepping up! 

[tarstar]

Something similar is happening to my blaze. It started to lose battery faster, then yesterday I plugged it in to charge. Today it's just flashing the logo on the front. Can't restart or anything. I am trying to get help but. as usual, i'm not getting replies from fitbit. 

[BlazerFit]

My warranty just ran out a month or two ago so I was given a discount on my next purchase...

Sent from my iPhone