03-10-2018 00:34
03-10-2018 00:34
Since last week, all of a sudden my fitbit Blaze battery dies in about 8 hours after fully charging. I have my Blaze since July 2016. I did a reset, cleaned the pins of the charger and the charging points on the watch. I have not changed anything in the settings the last days. Nothing seems to help so far. Anyone some tips that might help? Less than 2 years seems a bit of a short lifetime for a watch, right? Thanks!
03-10-2018 06:42
03-10-2018 06:42
I am having the same problem and I am looking for a solution.
03-10-2018 08:22
03-10-2018 08:22
I have too charge it once a day.:question_mark: any one ?
03-10-2018 08:57
03-10-2018 08:57
Please clean the contacts
http://help.fitbit.com/articles/en_US/Help_article/My-tracker-s-battery-isn-t-charging/?q=not+chargi...
Then Do a Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1
Also See this thread for charging best practices. If you are not charging it correctly you could be damaging the battery
https://community.fitbit.com/t5/Charge/Fitbit-charge-battery-problems/m-p/1323307#M53291
http://help.fitbit.com/articles/en_US/Help_article/1799
If that does not help contact support
http://help.fitbit.com/?cu=1
Wendy | CA | Moto G6 Android
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03-10-2018 23:10
03-10-2018 23:10
Thank you Wendy for the tips. However it does not solve the problem. I will therefore contact support/
07-31-2018 03:23
07-31-2018 03:23
I have the same problem except it dies in less than 4 hours. I followed the suggested troubleshooting but still nothing. What did support suggest?