06-05-2018
11:08
- last edited on
06-06-2018
09:37
by
FerdinandFitbit
06-05-2018
11:08
- last edited on
06-06-2018
09:37
by
FerdinandFitbit
My Blaze used to last the advertised 5+ days on a single charge, and then the battery capacity tanked seemingly overnight. I tested it a few days ago and after a full charge it was depleted in less than 4 hours. I've gone through the community recommendations and turned off auto-sync as well as HR tracking.
Moderator edit: Updated subject for clarity
06-06-2018 09:36
06-06-2018 09:36
Hi there @ChrisHilty. Good to see you in the Fitbit Community Forums! 🙂
I'm sorry to hear that the battery on your Blaze seems to be draining faster than it should. Thanks a lot for taking the time to follow the recommendations.
In this situation, I've gone ahead and escalated your case to the Support Team for them to take a deeper look and hopefully we'll have you back on track soon. Keep an eye on your inbox for more instructions and if you need anything else, let me know!
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06-06-2018 10:15
06-06-2018 10:15
I have the same problem. A few days ago, suddenly the battery life has tanked... It used to last 4 to 5 days with my normal use for many many months, but since a few days ago, the charge does not last a day. HELP!!!