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Fitbit Blaze buttons aren't working

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‎09-07-2018 16:14 - last edited on ‎09-09-2018 04:26 by Moderator Alum

‎09-07-2018 16:14 - last edited on ‎09-09-2018 04:26 by Moderator Alum

My Blaze will not respond using back button and/or reset commands (left button and bottom right button). Once I am in the today screen, I can't go back or forward, just stuck on that screen. I am trying to get it back to the screen that shows time and date. The only way I have found to do this is to take the Blaze from the strap and putting it in the charger cradle, once in the cradle it shows that it is charged or needs charging, it then returns to the screen showing time and date. If I proceed to the today screen, it will get stuck again. Any ideas on fixing this problem?

 

 

Moderator edit: subject for clarity

Best Answer
21 REPLIES 21

‎03-13-2019 17:44

In response to StyrJohan

‎03-13-2019 17:44

Same here

dont know what to do

Best Answer
0 Votes

‎03-15-2019 02:50

In response to JackAttack6691

‎03-15-2019 02:50

Sorry, welcome to the club, you don't have many options:

- Accept their offer and spend more money on a new device... until it fails... and they again, instead of fix the bug, will propose you to buy a new one

- Or switch to a different brand with a better support

Best Answer