help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit Blaze constantly vibrating

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-07-2017 23:10 - last edited on ‎09-03-2019 12:46 by Moderator Alum

‎03-07-2017 23:10 - last edited on ‎09-03-2019 12:46 by Moderator Alum

Hi all I went to charge my Blaze last night and after half hour or so it started constantly vibrating... I went into help and did as suggested i.e.: shut down 3 times and make sure alarms are off and it is still the same so I have emailed customer support and I am awaiting an answer...have it on charge again now but still vibrating and draining the battery... has anyone else had this problem please 

 

 

 

Moderator edit: format

Best Answer
0 Votes
7 REPLIES 7

‎03-07-2017 23:31

‎03-07-2017 23:31

Please Contact Support
http://help.fitbit.com/?cu=1

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer
0 Votes

‎03-08-2017 04:48

‎03-08-2017 04:48

A warm welcome to the Community @Elsie6067 and @WendyB thanks for stopping by.

 

I would like to know if you have already received a reply from our support team? Did they offer a solution?

 

Hope to hear from you soon. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer

‎03-08-2017 06:24

In response to AlejandraFitbit

‎03-08-2017 06:24

Hi and thank you for the warm welcome ... I haven't received anything back yet .. my Husband pressed the top and bottom of the blaze and it has stopped for now .. it was low on battery so I now have it on charge and I am hoping it doesn't happen again

Sent from my iPhone
Best Answer
0 Votes

‎03-08-2017 06:56

In response to Elsie6067

‎03-08-2017 06:56

I'm sure they will get back to you soon

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer
0 Votes

‎03-09-2017 04:10 - edited ‎03-09-2017 04:11

In response to Elsie6067

‎03-09-2017 04:10 - edited ‎03-09-2017 04:11

Thanks for the information @Elsie6067, have you received any news from support? If you haven't, can you please tell me if charging the tracker worked?

 

Catch you later. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer
0 Votes

‎03-09-2017 07:39

In response to AlejandraFitbit

‎03-09-2017 07:39

Hi I am still having problems and support have asked me for my details of where and when I brought it so just waiting to hear back from them again xx

Sent from my iPhone
Best Answer
0 Votes

‎03-09-2017 17:21

In response to Elsie6067

‎03-09-2017 17:21

Update on my problem support are now sending out a replacement to me and have responded very quickly to my emails... hoping all goes well with the new one when I receive it ... thank you all for your help and response to my problem you have all been very helpful 

Best Answer
0 Votes