Fitbit Blaze disconnecting from Samsung S9

[Bipin_M]

After upgrade of Samsung S9 in last month, I have observed that, connection gets disconnected after 1 minute while Exercize RUn mode. I tried deleting blaze from app and reconfiguring but same problem continue. After reconfiguration, it works perfect for one day but from next day same issue.pls help.

Moderator edit: Updated title for clarity

[FerdinandFitbit]

Hi there @Bipin_M, welcome to the Fitbit Community  Forums! 🙂

I'm very sorry to hear that the connection between your Blaze and your Samsung S9 is not steady. Thanks for all you've tried, I'd like to help you out.

At this point, my recommendation would be to remove your Blaze from the connected Bluetooth devices on your phone. For this, go to the Bluetooth settings on your phone. On your connected devices, look for your tracker. Tap on it, then choose the option that says "Forget this device". Then, proceed to set up your tracker as a new device.

For this, go to the Account section at the top right corner on the Fitbit app and select the option that says "Set up a new device". Follow the on-screen instructions and once you're done, your tracker should be syncing without a problem.

Hopefully by doing this, your tracker will not disconnect from your phone. Anything else, I'm here to help!

[Abfabulies]

I have the same issue and have tried the workaround multiple times. Sometimes it will work, other times it doesn't. The problem is that my Blaze says that everything is ok when I start my run, so I have no idea that there are issues again. After 1 or 2 minutes, it loses connection and no longer connects with GPS. The strange thing is that I can still sync steps, automatic exercise and the likes. It's only gps and also message syncing that it loses time and time again. I"ve always been happy with my Blaze, but I'm getting fed up now, to be honest.