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Fitbit Blaze display not responding

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‎10-15-2018 03:25 - last edited on ‎10-16-2018 12:33 by Moderator Alum

‎10-15-2018 03:25 - last edited on ‎10-16-2018 12:33 by Moderator Alum

I've tried the reset but to no avail, it does vibrate when the 2 reset buttons are held but screen does not illuminate. It is charged. Hope its not fatal, just over 1 year warranty. 

 

Moderator edit: Updated title for clarity

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‎10-16-2018 12:32

‎10-16-2018 12:32

Hi there @Beechrat, welcome to the Fitbit Community Forums! 🙂

 

I'm sorry to hear that you're having problems with your Blaze display not responding. Thanks a lot for taking the time to troubleshoot this yourself first. I'd like to give you a hand.

 

I've gone ahead and escalated your case to the Support Team for them to help you out with this. Please, keep an eye on your inbox for more instructions and if you need more help, I'm always around.

Ferdin | Community Moderator, Fitbit

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