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Fitbit Blaze heart rate monitor lights flashing on and off rapidly and not reading heart rate

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‎10-19-2018 06:27 - last edited on ‎10-20-2018 10:36 by Moderator Alum

‎10-19-2018 06:27 - last edited on ‎10-20-2018 10:36 by Moderator Alum

I have a Fitbit blaze and the green lights of the heart rate monitor are flashing on and off in a pattern of two then rest I have the monitor option on auto then I changed it to on but no fix please help

 

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‎10-20-2018 10:47 - edited ‎10-20-2018 10:48

‎10-20-2018 10:47 - edited ‎10-20-2018 10:48

Welcome to the Community @GavinR2! Thanks for sharing the issue you have with the heart rate sensors. I appreciate the details you provided and the steps you did trying to find a solution. I will like to recommend you to restart your tracker, change the setting again to Auto ans sync your tracker so the changes take effect. 

 

Let me know how it goes! Woman Happy

Alexandra Modératrice Français | Directrives Fitbit

| Accepte le post comme Solution!

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‎10-21-2018 06:38

In response to AlexandraFitbit

‎10-21-2018 06:38

The issue is the auto option I have turned it the option to on and that has fixed it but I don’t know why the problem only happens on auto and I’ve restarted it multiple times and synced it still no fix so as of now I have just left it on the “on” switch

Sent from my iPhone
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