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Fitbit Blaze is not turning on

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‎12-07-2018 12:36 - last edited on ‎12-09-2018 12:09 by Moderator Alum

‎12-07-2018 12:36 - last edited on ‎12-09-2018 12:09 by Moderator Alum

Hi! My blaze will not charge, the bottom is flashing green but I've tried restarting it multiple times, it isn't turning on at all .

 

Moderator edit: Updated title for clarity

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‎12-09-2018 12:09 - last edited on ‎06-09-2023 10:37 by Fitbit Moderator

‎12-09-2018 12:09 - last edited on ‎06-09-2023 10:37 by Fitbit Moderator

Hi there @Gabriellamazzon, welcome to the Fitbit Community Forums! 🙂

I'm sorry to hear that you're having problems with your Fitbit Blaze not responding at all. Thanks a lot for trying to restart it to get it to work as it should!

I'd like to know... even if your tracker is not lighting up, have you noticed if it syncs? Also, how exactly have you tried to restart it? Just to be sure, You need to do this by pressing the left and lower right buttons for 10-12 seconds. This will make your tracker to reboot.

If that hasn't worked, I'd also like to know if you've noticed if your tracker lights up when it's in the charger or not.

Ferdin | Community Moderator, Fitbit

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