12-10-2017
14:04
- last edited on
12-11-2017
14:39
by
SilviaFitbit
12-10-2017
14:04
- last edited on
12-11-2017
14:39
by
SilviaFitbit
My fit bit blaze seems to have conked out , not near water , never dropped it , any idea . Thanks
Moderator edit: Updated subject for clarity
Best Answer12-10-2017 19:09 - edited 12-17-2017 16:35
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
12-10-2017 19:09 - edited 12-17-2017 16:35
Why do you say it has conked out? Have you resetthe blaze?
12-10-2017 22:22
12-10-2017 22:22
Best Answer12-11-2017 14:38
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
12-11-2017 14:38
It's great to have you here @Maryeric! It seems that your Blaze isn't charging at all. I would like you to restart it and make sure you're properly charging it.
Also, if after performing this your Blaze starts working as normal. Please double check you have the latest firmware version.
Hope this helps! Keep me posted.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.