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Fitbit Blaze keeps turning on and off

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‎04-17-2017 21:45

‎04-17-2017 21:45

My Fitbit was off all day today (from a low/dead battery). When I went to charge it tonight, it kept disconnecting from the computer. The screen lights up with the logo for a few seconds, goes black, and then the logo again. I've tried restarting it (with the left and bottom right buttons), and no success. Also, the green light on the back isn't on (which I assume is also due to it not totally turning on). Please advise. 

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‎04-17-2017 21:56

‎04-17-2017 21:56

Have you charged it since it went dead?

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‎04-18-2017 08:14

In response to Rich_Laue

‎04-18-2017 08:14

As I mentioned above, I went to charge it after it had been dead for most of the day. When I placed it in the charger is when I noticed the issue. Since last night it seems to have died again, and when I tried to restart it this morning it went through the same logo-black-logo-black screen changes for a while before turning completely off again.

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