Fitbit Blaze not charging

[VVK]

I had Fitbit Alta for few months and then got Fitbit Blaze yesterday 3/28. Was all excited and plugged it in for charging it doesn't charge, very disappointed. Tried troubleshooting techniques no use so got on to customer service and they are sending a replacement. I saw several people reported the same issue on the community forum why the company is not taking any action to check and send a working product.

[AlejandraFitbit]

A warm welcome to the Community @VVK thanks for troubleshooting this inconvenience by yourself and for your feedback. I am glad to hear that you will be receiving a new Blaze, at the moment of receiving, you just need to do the following to set it up from your Fitbit app:

1. From the Fitbit app dashboard, tap or click the Account icon.
2. Tap Set Up a Device.
3. Choose your tracker and follow the onscreen instructions to continue.

Catch you later. 

[CHICKEY17]

Mine was like that too. 

It was the charger itself. Hubby was able to use a voltage meter to see that it was a faulty charger. 

[VVK]

Thank you for responding.

The Fitbit sent me replacement but that also had the same issue.  I was not able to setup without charging but wouldn't charge through Laptop USB, tried multiple laptops and different ports. However I figured out it could charge by plugging into iPhone wall adapter. 

[AlejandraFitbit]

It's great to see you around @CHICKEY17 and @VVK thanks for the information. 

If your trackers are not charging, I recommend following the instructions provided in this post.

I hope this helps, let me know the outcome.