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Fitbit Blaze not connecting to phone

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‎08-17-2017 17:12

‎08-17-2017 17:12

I recently bought a fitbit blaze. .and the first one didn't connect. .it would say it's found tracker.  But wouldnt connect and give me the code to set up. And then it would lose it and say to start again. .then I thought it was that tracker. .so I exchanged it for another. .now this one is doing the same. .I've restarted my Bluetooth on each Tackett several times. .hit the right and left buttons. .turned my phone on and off...what else is there??

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‎08-17-2017 23:28

‎08-17-2017 23:28

Have you checked that your phone is supported by fitbit at www.fitbit.com/devices ?

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‎08-18-2017 06:03

‎08-18-2017 06:03

A warm welcome to the Community @Rachaelb937 and @SteveH thanks for stopping by.

 

It's weird to hear that you have experienced this with several phones. As recommended, please check that your phone is a compatible mobile device. If your phone is compatible, take a look at this post and follow the instructions provided there.

 

Let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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