03-03-2018 03:11
03-03-2018 03:11
Help no matter what I do my fitbit doesn't last longer than a day I've tried resetting it, but having to charge everyday I've had it for around a year but haven't got the receipt etc
03-03-2018 09:47
03-03-2018 09:47
Please clean the contacts
http://help.fitbit.com/articles/en_US/Help_article/My-tracker-s-battery-isn-t-charging/?q=not+chargi...
Then Do a Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1
Also See this thread for charging best practices. If you are not charging it correctly you could be damaging the battery
https://community.fitbit.com/t5/Charge/Fitbit-charge-battery-problems/m-p/1323307#M53291
http://help.fitbit.com/articles/en_US/Help_article/1799
Please read the warranty before contacting support
https://www.fitbit.com/legal/returns-and-warranty
Contact support
http://help.fitbit.com/?cu=1
Wendy | CA | Moto G6 Android
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