11-19-2018
20:17
- last edited on
11-20-2018
12:50
by
FerdinandFitbit
11-19-2018
20:17
- last edited on
11-20-2018
12:50
by
FerdinandFitbit
My Blaze just turned off all of a sudden. I thought maybe it was the battery even though I just charged it. Now it won’t turn on or charge. Can anyone help and what is the policy of it’s less than a year? Thanks!
Moderator edit: Updated title for clarity
11-20-2018
12:50
- last edited on
04-01-2025
10:05
by
MarreFitbit
11-20-2018
12:50
- last edited on
04-01-2025
10:05
by
MarreFitbit
Hi there @Packersgrl85, welcome to the Fitbit Community Forums! 🙂
I'm very sorry to heaer that you're having problems getting your Blaze to respond. Thanks for what you've already tried to get it to work!
I'd like to know if when you put it to charge, do you see anything coming on the display like the battery indicator charging or anything like that? Have you tried other USB ports or other wall outlets? If so, let me know and I'll be happy to provide further help!
Anything else, I'm always around!
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11-20-2018 12:58
11-20-2018 12:58
My blaze did that as well. When trying to charge, there is nothing indicating that it is in fact charging. Should I get a new charger?
11-20-2018 16:29
11-20-2018 16:29
I took my Blaze on vacation, and now it is not charging. I get the main screen, but it still isn’t charging after 12 hours. Help!!!
11-20-2018 19:09
11-20-2018 19:09
Nothing is working when I charge it. I have used other outlets and even my friend charged hers on mine and it worked. He back light that monitors your heart rate is not even lighting up. Just want to fix it or replace it some how.