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Fitbit Blaze not responding

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‎09-29-2019 09:08 - last edited on ‎09-30-2019 13:06 by Fitbit Moderator

‎09-29-2019 09:08 - last edited on ‎09-30-2019 13:06 by Fitbit Moderator

My blaze won't turn on any info please 

 

Moderator edit: Subject for clarity 

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‎09-30-2019 13:05 - last edited on ‎07-14-2025 08:02 by Fitbit Moderator

‎09-30-2019 13:05 - last edited on ‎07-14-2025 08:02 by Fitbit Moderator

Hi @Madmanxy, welcome to the Community Forums!

Thank you for bringing this to my attention. To better assist you with this, can you please let me know if the heart rate sensors are flashing or is your device completely unresponsive? If you haven't already done so, I recommend you to check our help article: Why isn't my battery charging on my Fitbit device? and let me know how it goes. Such article includes a restart process which can be really helpful for this situation

Let me know if you have any additional questions, I'll be here. By the way, I've moved your post to the Blaze board.

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