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Fitbit Blaze not turning on or charging

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‎11-16-2018 11:50 - last edited on ‎11-18-2018 10:17 by Moderator Alum

‎11-16-2018 11:50 - last edited on ‎11-18-2018 10:17 by Moderator Alum

I haven’t used my Fitbit blaze in months as I thought I had lost it. I found it after moving and have tried putting it in the charger and it’s not reading anything. I’ve had it on the charger for nearly 4 hours and still nothing. Even tried the reset and I can’t even get that to do anything. And ideas on what I can try next?? Thank in advance!!

 

Moderator edit: Updated title for clarity

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‎11-18-2018 10:16 - last edited on ‎04-01-2025 10:10 by Fitbit Moderator

‎11-18-2018 10:16 - last edited on ‎04-01-2025 10:10 by Fitbit Moderator

Hi there @Elbautista, welcome to the Forums! 🙂

I'm very sorry to hear that you're having problems getting your Fitbit Blaze to respond. Thanks a lot for all you've tried to get it to work. I'll be happy to help you out.

I've gone ahead and escalated your case to our Support Team for them to help you out with this. Please, keep an eye on your inbox for more instructions and if you need more help, feel free to let me know.

Ferdin | Community Moderator, Fitbit

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