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Fitbit Blaze not turning on out of the charger

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‎10-31-2018 03:15 - last edited on ‎11-01-2018 11:22 by Moderator Alum

‎10-31-2018 03:15 - last edited on ‎11-01-2018 11:22 by Moderator Alum

Hi All

My blaze won’t turn on when it is not in the charge cradle. i have tried doing a reset by holding the left button and the bottom right buttons at the same time and it won’t turn on. There is no hr lights either. I haven’t used it for a couple of months I’m not sure wether this has caused it not to work. Not sure what else I can do to get it to work.

 

Moderator edit: Updated title for clarity

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‎11-01-2018 11:22 - last edited on ‎04-01-2025 11:04 by Fitbit Moderator

‎11-01-2018 11:22 - last edited on ‎04-01-2025 11:04 by Fitbit Moderator

Hi @Olga51, great to see you in the Fitbit Community Forums! 🙂

I'm sorry to hear that your Blaze is not responding when out of the charger. Thanks a lot for what you've already tried!

I just checked with the Support Team and it seems they've already helped you out with this. Please, check your inbox for more instructions and if you need more help with this, I'll be happy to help you out!

Ferdin | Community Moderator, Fitbit

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