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Fitbit Blaze not turning on

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‎02-19-2017 23:34 - last edited on ‎02-20-2017 04:01 by Moderator Alum

‎02-19-2017 23:34 - last edited on ‎02-20-2017 04:01 by Moderator Alum

My Fitbit shut off and won't come back on. It's fully charged and was working when it came off the charger. 

 

Moderator edit: Subject for clarity

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‎02-20-2017 04:03

‎02-20-2017 04:03

A warm welcome to the Community @Ronda6913. If your tracker is not turning on, I recommend restarting the Blaze and put it back to charge. You can also cleaning the charging contacts on the back of your Fitbit Blaze, since over time the contacts can accumulate dirt and debris that prevents them from making a good connection to the charger. Use a toothpick or toothbrush to clean the charging contacts; do not scrape them with anything metal because this can damage the plating and result in corrosion.

 

Let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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