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Fitbit Blaze not turning on

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‎01-21-2019 06:30 - last edited on ‎01-22-2019 12:28 by Moderator Alum

‎01-21-2019 06:30 - last edited on ‎01-22-2019 12:28 by Moderator Alum

My blaze won’t turn on and won’t show the Fitbit sign when I plug it in. The app says that the Fitbit is fully charged but the screen is completely black.

 

Moderator edit: Updated title for clarity

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‎01-22-2019 12:27 - last edited on ‎02-07-2025 10:42 by Fitbit Moderator

‎01-22-2019 12:27 - last edited on ‎02-07-2025 10:42 by Fitbit Moderator

Hi there @MiaDolan, welcome to the Fitbit Community Forums! 🙂

I'm very sorry to hear that you're having problems getting your Fitbit Blaze to turn on. I'd like to help you out with this!

My first recommendation would be to give your tracker a quick restart. You can easily do this by pressing the left and lower right buttons for 10-12 seconds. This will make your tracker to reboot.

After doing this, see if your tracker comes back on and if it does, see if it syncs to your dashboard.

Hope this helps. Let me know if you need more assistance!

Ferdin | Community Moderator, Fitbit

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‎06-20-2019 09:33

‎06-20-2019 09:33

Did you figure out what was wrong ?  Mine is doing the same thing.

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