Fitbit Blaze not working out of the charger

[EmmaHoskins]

I've had my Fitbit Blaze almost a year now and it only works when it's plugged into the charger now. I charged it the night before going to the gym and was working out and it was fine, and then I look down and it's already dead. I turned it back on and the battery was low and then it died again. Now the only way to get it to turn on is by plugging it into the charger and as soon as you unplug it (even if it says it's fully charged) it dies. 

I left it plugged in most of the day today and it's still on one red bar now. Is this a repair or does this mean a whole new fitbit?

Thanks!

Moderator edit: Updated title for clarity

[FerdinandFitbit]

Hi there @EmmaHoskins, welcome to the Fitbit Community Forums! 🙂

I'm very sorry to hear that you're having problems with your Blaze not responding. Thanks a lot for all that you've tried to get it to work. I'd like to help you out.

I've escalated your case to our Support Team for them to help you out with this. Please, keep an eye on your inbox for more instructions and if you need more help, feel free to let me know!

[kwhitener]

I am having the exact same problem 

[Dorthc]

I’m having this same problem with my Blaze

[SunsetRunner]

I have the same problem about 6 months ago. Then last week it started working again, now it’s back to not working. For $280 I expect it to cook me breakfast not go on the fritz.