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Fitbit Blaze overheating

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‎06-25-2019 20:35 - last edited on ‎06-26-2019 17:52 by

‎06-25-2019 20:35 - last edited on ‎06-26-2019 17:52 by

Hello, I got my fitbit blaze as a birthday gift. It has been working great. All of a sudden, it doesn't hold it's charge and when I place it to charge it, is over heating. Now the screen is flickering. Is there anything that I can do yo get it working again? I haven't even had it for that long and now it's acting up. Not happy with having to deal with this headache and not working. Is anyone else  having this issue? Who can I reach out to or can I send it in to get looked at? Please let me know. Thank you in advance.

 

 

Moderator edit: subject for clarity

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‎06-26-2019 17:56

‎06-26-2019 17:56

Welcome to the Fitbit Community @RicRam. 

 

I appreciate your participation in the Forums and sharing the details of the issue you're experiencing with your Fitbit Blaze. I totally understand how you are feeling as you received the tracker as a birthday gift and it has been working great previously. I appreciate your efforts to resolve this. I've gone ahead and escalated your case to our Support team, for them to assist you further and provide a solution. Please keep an eye on your inbox for further instructions.

 

If you have any questions, feel free to let me know.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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