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08-09-2017 05:02
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08-09-2017 05:02
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Hi,
My Fitbit blaze has started draining a lot quicker than normal. I use get to get 4-5 days use before needing to charge it however recently I'm having to charge it almost daily.
tried all the battery saving techniques I.e turning off features but it's still no better.
08-20-2017 07:37
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08-20-2017 07:37
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I spoke with them via Twitter, but great over the phone.
08-20-2017 08:46
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08-20-2017 08:46
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The same thing has been happening to me over the past couple weeks. I would charge every 4-5 days. Now it's almost daily. Don't know what changed but I can't see battery life diminishing that quickly. I even turned off notifications and Auto sync. Any ideas from anyone so far?
08-20-2017 17:44
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08-20-2017 17:44
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Just to update my situation I'm working with fitbit via email. I'll update with how or ends up.
08-20-2017 17:54
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08-20-2017 17:54
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I'm running into the same problem and my battery is lasting about a day. I bought mine on Amazon a few weeks ago. I also bought an extended warranty. I am going to return it and try another, since I like the Blaze.
BTW, I didn't do any updates since it's new.
08-25-2017 08:14
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08-25-2017 08:14
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Hi there! Thanks a million for all your posts and feedback about our products and service. As many of you will know Fitbit is always trying to get options for you!
So if you've already followed these suggestions to improve your Fitbit battery life with no luck. Next step would be check warranty options with our Support Team! They will try their best to help you out with this! I'll be around please let me know if you need more help!
Have a good one!
Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.
Comparte tus sugerencias e ideas para nuevos dispositivos Fitbit ✍ Sugerencias para Fitbit.

08-30-2017 18:16
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08-30-2017 18:16
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Wanted to put an update on my Blaze situation. I was sent a new charge cable and unfortunately it didn't help anything. Haven't had a response back from Fitbit in several days. Still looking for a solution. Growing more frustrated with the situation.
09-02-2017 09:45
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09-02-2017 09:45
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Hey @02Duck how are you! I've checked with our Team your case and I noticed that you got the authorization for a replacement yesterday. Please check your email inbox and reply to it for more details!
If you need anything else please let me know!
Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.
Comparte tus sugerencias e ideas para nuevos dispositivos Fitbit ✍ Sugerencias para Fitbit.

11-12-2017 06:33
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11-12-2017 06:33
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Having the same issue. Also really poor meter showing full in morning. Then suddenly red 3 hrs later. Real pain is having to reconnect to phone for time every time the battery dies. Don't know why it can't just turn off and save the time
@Johnc81 wrote:Hi,
My Fitbit blaze has started draining a lot quicker than normal. I use get to get 4-5 days use before needing to charge it however recently I'm having to charge it almost daily.
tried all the battery saving techniques I.e turning off features but it's still no better.
11-12-2017 06:36
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11-12-2017 06:36
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I also contacted Fitbit and they sent me a replacement and it had the same issue. Only sooner.
11-12-2017 07:46
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11-12-2017 07:46
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I received my first fitbit as a gift in May and I was getting 5 days (sometimes 6) from a full charge. Then in late September, I noticed the battery was only lasting about 3 days
- then 2 days...so I took it back where my daughter had purchased it - explained the problem and they exchanged it for a brand new one. The new one synced one time and then it would no longer sync (plus I was only getting about 2 days from a full charge)...so I called Fitbit support and after an hour and 20 minutes on the phone with a rep, she decided it was not repairable, so Blaze #3 is supposed to be delivered tomorrow. After reading all the problems people are having with their Blaze fitbits, I'm not feeling very optimistic, but we shall see...

11-12-2017 10:29
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11-12-2017 10:29
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11-13-2017 06:46
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11-13-2017 06:46
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They've already replaced the original one...the second replacement is due today.


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