Fitbit Blaze poor battery life

[Johnc81]

Hi,

My Fitbit blaze has started draining a lot quicker than normal. I use get to get 4-5 days use before needing to charge it however recently I'm having to charge it almost daily.

tried all the battery saving techniques I.e turning off features but it's still no better. 

[groberman]

Convinced its the update. 

[captcrix]

I wish that were the case. I was a fitbit fan. Now just disappointed

[02Duck]

Has anyone had any luck sending a blaze back?  I have no need for a $200 plastic bracelet. 

[HellsBells208]

Have you tried contacting fitbit directly - through twitter? I had a response really quickly and my case is being looked into

[Whirlaround]

I went to the "Live Chat" option on the Fitbit website (http://help.fitbit.com/?l=en_US&cu=1&fs=ContactUs) just now and explained the problem. Since my Fitbit is still under warranty, they set me up for a replacement. I received mine as a gift around the holiday season of last year. It was ordered via Fitbit.com. 

YMMV, but it did not take much time of chatting for me. I mentioned *immediately* that I cleaned the charge contacts, restarted the Fitbit, and let the battery drain to zero. They made a statement that seemed to indicate they can check the battery life, and verified what I said.

[YojanaFitbit]

Hi there! Thanks a million for all your posts. Your comments are really important for us! 

In case that you've already followed these suggestions to improve your Fitbit battery life. I'd consider getting help from Support since they can confirm what is happening with your Fitbit, in order to see your warranty options. In case that you haven't done so, please let me know so I can request a case for you!

I'll be around 

[Kendadk]

Thank you for your answer in the forum. What information do you need from me for the case # for poor battery life?
Thanks
Don Kendall

Sent from my iPhone

[Jiraya]

Same here. I have an iPhone 6s. Battery got worse in the last few weeks. But it barely last for 5-7 hours now. 

[captcrix]

Try fitbit support. They were helpful in resolving my issue

[Woman4virtue]

I was having the same issues as many of you. This morning, I contacted FitBit support via Twitter and they opened a claim for me. It was also closed today, my Blaze is out of warranty. As a result I was offered 25% off of a new unit

[Johnc81]

Hi, yes still having poor battery life. Could you please direct me to customer support so they can check my Fitbit.

thanks

[SteveH]

@Johnc81 you can contact customer support via:

contact.fitbit.com

[Robertkirkfm]

My Fitbit is only 8 months old and under warranty so they have sent me a
new one as a like for like replacement or the offer of 50% any other one
--
*Rob K

Moderator edit: Removed personal information

[YojanaFitbit]

Hi @captcrix, @Woman4virtue, @Robertkirkfm thanks for your participation on the Forums, I appreciate the feedback! Amazing help @SteveH! 

@Kendadk, @Jiraya and @Johnc81 Thanks a lot for checking this information, I've noticed that you already have a case open for this issue. Please wait for our Support email, they will give you more information about the next step!

Have a good one! 

[Woman4virtue]

I'm a month and a half out of warranty. Needless to say the assistance
offered wasn't what I'd hoped for. Essential now I have an expensive watch
with a battery life of 5 hours. Good luck

[groberman]

I drained mine 3 x. I'm getting about 3 days now after charge.

[groberman]

I drained mine 3 x. I'm getting about 3 days now after charge.

[Woman4virtue]

Call customer support they're awesome. After calling them, I'm forever a
customer!

[Kendadk]

After contacting Support with my problem it seems to have been brought to an amicable solution!

If you have this 

problem Contact Fitbit Support directly not just in this forum. 

[NikitaleeC]

My Fit bit only lasts 9 hours now. I contacted them and they had no answer or even a helpful solution, like maybe a discount for a new one. I work 12 and a half hours so this is really frustrating.