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Fitbit Blaze stopped syncing sleep

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Hello

 

my Blaze stopped syncing sleep. It did this before but sorted itself out. 

 

So so far I’ve tried all the suggestions on here but still don’t have it working. 

 

Please help. Thanks. 

 

Moderator edit: Clarified subject

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Hi there @Flobadob! Good to see you in the Community Forums! 🙂

 

I'm sorry to hear you're having problems with your sleep not being synced to your dashboard. Now, I'd like to know if this means that your sleep is not being recorded at all or this means that you're able to see your sleep patterns but not the new Sleep Stages.

 

If this is the case, there are a few scenarios where you might see your sleep pattern (which shows your time asleep, restless, and awake) instead of sleep stages:

  • If you slept in a position that prevented your device from getting a consistent heart-rate reading or wore it too loosely. For best results, wear your device higher on your wrist (about 2-3 finger widths above your wrist bone). The band should feel secure but not too tight.
  • If you used the Begin Sleep Now option in the Fitbit app (instead of simply wearing your device to bed).
  • If you slept for less than 3 hours.
  • If your device’s battery is critically low.

For more information about why you see your sleep pattern, tap or click the sleep record that shows your sleep pattern.
 

Image of fitbit app explaining why sleep stages are not available.
 
Hope this helps and if you need more help with this, please let me know!
Ferdin | Community Moderator, Fitbit

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Hello

It’s been working fine but stopped recording any sleep at all!

Any more advice?

Thanks.

Sent from my iPhone
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