Fitbit Blaze won't power on

[macyg1754]

Hi,

My fitbit won't turn on. I've tried holding down the left button and the lower right button, but all it does is vibrate and does nothing else. It charged all night last night. What else do I try?

[FerdinandFitbit]

Hi there @macyg1754. Great to have you in the Community Forums! 🙂

I'm very sorry to hear you're having problems getting your tracker to respond 😕 Thanks for all you've tried to get it to work!

Thanks for all the details too, but I'd like to know... when you put your tracker to charge, are you able to see anything coming on the display at least just while it's connected? Also, have you noticed if you are able to sync your tracker even when you can't see anything at all on the display?

Please provide with as much detail as possible and I'll be looking forward for your reply!

[macyg1754]

When it is on charge there is nothing on the screen! When my phone rings, it vibrates alerting me of the call, but nothing on the screen. It seems that my tracker is syncing and is on, but a blank screen. 

[kitten19671980]

I was trying to sync my Fitbit blaze to my phone and it wouldn't sync so I turned off my Fitbit. Now I can't get it to turn back on. It doesn't even come on while in the charging station.