help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit Blaze won't sync new update

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-20-2016 23:39 - last edited on ‎09-22-2021 13:30 by Fitbit Moderator

‎12-20-2016 23:39 - last edited on ‎09-22-2021 13:30 by Fitbit Moderator

So I read that while thing about turning of the Bluetooth to your device. Updating it. Turning it back on and then it'll sync. What do we do if even that doesn't work? It won't let me update it after following those steps. 

 

 

Moderator Edit: Clarified subject

Best Answer
0 Votes
1 REPLY 1

‎12-21-2016 00:12

‎12-21-2016 00:12

Check under your dashboard and see what your latest version is. It should say 17.8.301.7.

 

If it does there is no update to be done.

 

Check these thread for tips on syncing

https://community.fitbit.com/t5/Charge-HR/Having-trouble-syncing-here-s-how-to-fix-this/m-p/1301370/...

 

https://community.fitbit.com/t5/Flex/syncing-issue-with-my-Flex/m-p/1701255#M163030

 

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer
0 Votes