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Fitbit Blaze won't sync

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‎10-16-2019 09:41 - last edited on ‎10-17-2019 07:31 by Moderator Alum

‎10-16-2019 09:41 - last edited on ‎10-17-2019 07:31 by Moderator Alum

My fitbit blaze wont sync with my fitbit app, turned bluetooth off/on, removed it from bluetooth and tried too re add still nothing. Deleted blaze from app to re add and still wont sync or find each other. Can anyone help please? 

 

 

Moderator edit: subject updated for clarity

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‎10-17-2019 07:29

‎10-17-2019 07:29

Hello @Kerryjue07, welcome to the Community forums. 

 

Thank you for sharing all this information about what you've been experiencing with your Blaze that is not syncing and all the steps that you've tried so far. 

 

Before considering other options, please make sure that you've exhausted all the troubleshooting options listed here to resolve syncing problems.In addition, please check if the mobile device you're using is listed here as a compatible device to sync with the Fitbit app.  

 

Please keep me posted. 

Davide | Italian and English Community Moderator, Fitbit


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