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Fitbit Blaze won’t turn on

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‎04-09-2018 06:13 - last edited on ‎04-12-2018 04:26 by Moderator Alum

‎04-09-2018 06:13 - last edited on ‎04-12-2018 04:26 by Moderator Alum

My Fitbit Blaze screen is black and the green sensors in the back are not flashing. My app shows the battery is full and I have tried to reset it but that has not worked.  Is my Fitbit dead?

 

 

Moderator edit: subject for clarity

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2 REPLIES 2

‎04-09-2018 07:52

‎04-09-2018 07:52

Hello mine had done the same. It was syncing. So I turned it off and now it won’t turn on. I have charged it. Tried pressing all buttons will not turn on gutted as I did to hard workout this morning. HELP!

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‎04-12-2018 04:28

In response to Tichea

‎04-12-2018 04:28

Hey @Tichea and @Jamielynn1886, welcome to the Forums.

 

Thanks for troubleshooting this by yourselves and would like to know if you keep having issues with your trackers? If you do, please confirm you did the following in order to restart the device:

 

  1. Press and hold the back (left) and bottom buttons until you see the Fitbit logo on the screen. This should take less than 10 seconds.
  2. Let go of the buttons.

 

Also, check this article to verify that you are properly charging your trackers.

 

Hope to hear from you soon. Man Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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