07-26-2018
11:11
- last edited on
07-29-2018
04:56
by
AlejandraFitbit
07-26-2018
11:11
- last edited on
07-29-2018
04:56
by
AlejandraFitbit
I have had my Blaze for less than a year now and recently have had performance problems with it. A few weeks ago it would not hold a charge, I let the battery drain then put it on a charger for 4 days and then seemed to work fine. Then the touch screen would not work sometimes. Then it finally stopped working when I was on a run first week of July and haven't been able to get to working. I did not get the Blaze wet except for sweat or did it get hit hard on anything. What are my options?
Moderator edit: subject and format
07-29-2018 04:57
07-29-2018 04:57
A warm welcome to the Community @2tallcanuck.
Thanks for troubleshooting this by yourself and I would like to know if you have tried to restart your tracker? If you haven't, I recommend restarting it by doing the following:
Let me know the outcome.
07-30-2018 18:06 - edited 07-30-2018 18:07
07-30-2018 18:06 - edited 07-30-2018 18:07
I just tried to do this but no response from the Fitbit Blaze.