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Hello @SarahMK87, welcome to the Fitbit Community. Sorry for the late reply.
Thank you for all the details that you've provided regarding the Blaze that is not turning on. I've proceeded to send your information to the Customer Support team for further assistance with this, but was informed that you already have a case created or that you already got in touch with them. Keep an eye on your inbox.
Keep me posted on the outcome.
Best Answer