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Fitbit Blaze wont restart

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‎01-17-2018 14:22

‎01-17-2018 14:22

Hi

My Blaze seems like it is dead, but it can still sync to my iPhone app.

I cannot restart it following the standard process of holding the left and bottom right buttons.  I have tried recharging again but the app shows it is still 100%.

The green light at the back is also not on and the watch face is black.

 

This is my 4th replacement Blaze and they do not seem to last long before dying for no reason.  I take proper care as per instructions and even bought a low voltage UL-compliant charger as suggested by Fitbit, but it still keeps having faults.  I love the Blaze and the app, but this is ridiculous.

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‎01-17-2018 20:32

‎01-17-2018 20:32

Contact Support.
http://help.fitbit.com/?cu=1

Community Council Member

Wendy | CA | Moto G6 Android

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