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Fitbit Blaze wont update, won't connect and is on an updating loop.

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‎12-01-2017 01:17

‎12-01-2017 01:17

I need help asap! I was updating my tracker and my fitbit is on a continuous update and is on a loop; the display on the fitbit shows it's updating and once it reaches the end, it starts all over again. I tried disconnecting the bluetooth on my phone and turning it back on and start updating the tracker but my phone would not connect with the fitbit. I tried resetting my phone and still would not connect. I also did a hard restart on the fitbit but it would not restart at all! it's stuck on an updating loop! any solution to this? Such a hassle.

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‎12-02-2017 07:15 - edited ‎12-02-2017 07:31

‎12-02-2017 07:15 - edited ‎12-02-2017 07:31

@BenDayritwithout knowing the phone model I can only guess. 

I assume you have killed the app and tried through both cellular and WiFi. 

Also have restarted the tracker 3 times 

Removed the tracker from the I ones Bluetooth Settings not the app. 

Cleared unneeded apps from memory. 

Cleared the apps cache. 

Depending on the phone. One or more of the advice steps could help 

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