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Fitbit Blaze

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‎07-16-2016 17:00

‎07-16-2016 17:00

The blaze does not record my heart rate any more.
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2 REPLIES 2

‎07-16-2016 17:03

‎07-16-2016 17:03

@carolrohr Do the lights flash anymore?  You may want to try restarting the blaze. If all else fails, you may want to contact support. 

Kelly | Oklahoma
Alta HR, Blaze, Flex 2, Charge 2, Charge, and Aria * IPhone 7+

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‎07-17-2016 06:05

‎07-17-2016 06:05

Welcome to the Community @carolrohr and @Kmransom123 thanks for stopping by! Woman Happy If your tracker is not longer recording your heart rate, as mentioned, I recommend checking if you have this feature on by doing the following directly from your Blaze:

 

1. Slide to settings

2. Slide down and check that your HR is "on" or "auto"

 

If it is on or auto, please restart your Blaze. After the restart it should start working.

 

Let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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