12-27-2016
10:17
- last edited on
12-14-2018
19:10
by
DavideFitbit
12-27-2016
10:17
- last edited on
12-14-2018
19:10
by
DavideFitbit
How long should Blaze take to charge?
I've connected to charging port /dock but the screen still says "Fitbit.com/setup"
I've set up and linked the device, but I want to make sure it's charging.
Moderator edit: subject updated for clarity
Best Answer12-27-2016 10:49
Gold Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
12-27-2016 10:49
Hi, @vtatum91! If the screen still shows the setup, it means you haven't linked it to your account yet. Once it's linked, it should initailly show the full screen battery icon when plugged in, then it will show the clock face with the small battery icon in the corner after a bit.
MakMak | Community Council
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Best Answer12-28-2016 04:54
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
12-28-2016 04:54
A warm welcome to the Community @vtatum91 and @MakMak thanks for stopping by.
As our friend mentioned, if you are seeing the setup option on your Blaze display is because the tracker is not paired yet. I recommend following the setup procedure (iOS)(Android) from a phone. Now about the charging question, your tracker should be fully charged in a couple of hours but you can confirm this by tapping the tracker's display and see a full charged battery icon.
Catch you later. ![]()
Best Answer