04-17-2017 09:30
04-17-2017 09:30
Hi,
I have had my fitbit blaze for about a year now and it has worked fine for the most part. The battery died yesterday so I plugged it in and charged it this morning. Once it was fully charged I noticed it still has yesterdays time showing and has not updated the stats to change to today's time and step stats. I went to the app to try to sync but it could not find the device. I tried this a couple times and finally decided to remove the device and repair it via bluetooth. I tried to repair it but now the device cannot be found? I cannot sync or pair my blaze anymore - and the time and stats are behind by more than 24 hours.
If anyone can tell me how to fix this I would greatly appreciate it.
Thanks,
Halie
04-17-2017 09:33
04-17-2017 09:33
Additional: I have tried powering down the Blaze and turning it back on a couple times and that doesn't fix it either.
04-17-2017 09:42
04-17-2017 09:42
You don't pair the device with your phone. It is enough to have it on your Fitbit account and the app does the rest.
Have you turned your phone off/on?