04-08-2016 08:52
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04-08-2016 08:52
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Hi,
My Fitbit app just started being in chinese. I'm from Denmark and I'll like the language to be english. I don't understand a thing!
So how do I change the language in the app?
Please help!
// Maria

04-08-2016 09:38 - edited 04-08-2016 09:40
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SunsetRunner
04-08-2016 09:38 - edited 04-08-2016 09:40
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That's mysterious @mariagrabau
Which Operating System does your phone uses? (iOS, Android, Windows)?
Or are you referring to the Fitbit Connect Program (Windows Computer or Mac?)
Maybe using the Windows 10 App from the Microsoft Store for Windows 10 instead?
There are differents apps (computer / phone)..
Thank you very kindly

05-01-2017 08:03
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05-01-2017 08:03
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I am having the same problem with mine. Did you receive an answer? I tried online and through my phone Android no help.

03-16-2019 11:38
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03-16-2019 11:38
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I have the problem that all links to finite help take me to the Chinese language site. My language is set to US English but cannot find any way to find the English help site from the app. Frustrating.

03-15-2020 18:12 - edited 03-15-2020 18:16
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03-15-2020 18:12 - edited 03-15-2020 18:16
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On my new Versa 2 the help language on my phone app is in Chinese. Even after I change it, it reverts back. How do I fix this? Actually, it's the help articles that are in Chinese.

