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Fitbit app is showing "Last synced" notification

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‎08-27-2019 03:29 - last edited on ‎08-30-2019 11:35 by Fitbit Moderator

‎08-27-2019 03:29 - last edited on ‎08-30-2019 11:35 by Fitbit Moderator

I keep getting a last synced notification on ly phone numerous times a day and I don't know how to turn it off.

 

 

Moderator edit: updated subject for clarity

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‎08-30-2019 11:37 - edited ‎03-05-2024 03:29

‎08-30-2019 11:37 - edited ‎03-05-2024 03:29

Hello there @Eforsmark, thanks for stopping by. 

In this case I'd like to ask you to share some screenshots on the message that you are getting. That way I can better understand what is going on and find the best way to move forward.

While reading your post I was wondering if the mobile device you're syncing with is included in our list of supported devices? You can see the list at: Which phones and tablets can I use with my Fitbit watch or tracker?

Please keep in mind that when a device is not supported we cannot guarantee its functionality with the Fitbit app. It might work at a certain time and then it can stop working out of nowhere after an update. This is because the app is not optimized to that device and any change could impact the performance. 

Let me know if there's anything else I may do to assist you with.

Maria | Community Moderator, Fitbit


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‎08-31-2019 08:22

‎08-31-2019 08:22

Me too... VERY frustrating, along with the new syncing issues that suddenly developed, this is quickly turning into a REAL BUMMER to use and deal with. Hopefully @Fitbit remedies these issues quickly, because it's looking like there's more and more of us having these same issues for approximately the past 3 days, and I don't believe in coincidences, lol.

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