Fitbit app won't connect to facebook

[Soulsyphon]

I've tried to connect to Facebook through both my desktop app and my mobile (android) app and neither will work. When I try to connect to my desktop app it says:

Not logged in. You are not logged in. Please log in and try again.

When I try to connect via mobile, I just get:

Network operation failed

No network connection. Please check your settings.

And that is after I approve the permissions for Facebook.

I've been trying this for weeks and it never works.

[Rich_Laue]

On your desktop, and go to fitbit.com and Facebook.com are both sites logged in.

I assume the message is reffeerimg to Facebook,  is this correct?

On the app, is the no network before or after the web browser opens? Wpuld it be possible itto post a screen shot.

[Soulsyphon]

[Soulsyphon]

I'm using the windows 10 app on my computer and both that app and my facebook app are logged in.

[Rich_Laue · Accepted solution]

Have you tried doing it through the web? It just worked for me.

https://www.fitbit.com/friends