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Fitbit app won't download on Galaxy S10 Plus

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‎08-27-2019 06:39 - last edited on ‎08-30-2019 11:39 by Fitbit Moderator

‎08-27-2019 06:39 - last edited on ‎08-30-2019 11:39 by Fitbit Moderator

I was having issues with my app, so I deleted and am trying to download again.  Galaxy s10+.  Will not download, just says "waiting for download".  Any ideas?

 

 

Moderator edit: updated subject for clarity

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‎08-30-2019 11:44 - edited ‎03-05-2024 03:31

‎08-30-2019 11:44 - edited ‎03-05-2024 03:31

@StefDallas13 Welcome to the Community Forums. I'm sorry for the late response.

In this case I'd like to ask you to share some screenshots on the message that you are getting. That way I can better understand what is going on and find the best way to move forward.

In the meantime, I'd recommend trying to clear cookies and cache from your phone and try to download the Fitbit app again. Choose a link below depending on whether you prefer to set up your device with the Fitbit app or with Fitbit Connect.

I'll be around if you need further help.

Maria | Community Moderator, Fitbit


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