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Fitbit appears charged but won't turn on and reset has had no affect.

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‎11-14-2016 02:32

‎11-14-2016 02:32

Hi all, I have only had my lovely Blaze for a week and now despite showing a full charge when in the chargin cradle, it will not turn on when out of it. Reset (left and bottom right buttons) has had no effect. Help?!?!?
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‎11-14-2016 06:10

‎11-14-2016 06:10

Hi there @Sanang. Good to see you in the Community! 😄

 

I'm sorry that your Blaze is not responding when out of the charging cradle 😕

 

If you've already tried to restart it and it doesn't work, I would say you can get in touch with the Support Team for them to take a deeper look and get you back on track. I'm sure they will be happy to help you with this!

 

Let me know if you need any more help!

Ferdin | Community Moderator, Fitbit

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