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Fitbit blaze discontinued??

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‎07-31-2018 09:01

‎07-31-2018 09:01

Is the fibit blaze being discontinued? If so will there no longer be updates for the product available moving forward?? Recently purchased the fibit blaze and considering returning if updates to product/app will no longer be available.

Thank you!

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6 REPLIES 6

‎07-31-2018 07:07

‎07-31-2018 07:07

I was going through the FitBit website to see new arrivals and as well as the Blaze price, was planning it to buy it for my family member. And surprisingly, couldn't find Blaze in the Product listing, any reason its out of the list ?

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‎07-31-2018 09:54 - edited ‎07-31-2018 09:54

‎07-31-2018 09:54 - edited ‎07-31-2018 09:54

Hi @Ceci22

 

This was posted by Fitbit Moderator @AlejandraFitbit

"We're always working to streamline our offerings as we introduce new products. Although it has been a very popular product for us, we’ve decided to discontinue selling Blaze on fitbit.com. You can learn more about the rest of the Fitbit family of products including our newest product, Fitbit Versa at https://www.fitbit.com/compare. 

Please note that we’ll continue to support Blaze from a software standpoint, along with any questions you might have during your use of the product. We apologize for any inconvenience and hope we can continue to provide you with Fitbit devices you love and help you reach your goals.

 

If you need further assistance, do not hesitate to post it. Robot Happy"

 

Stepping in the U.S.A. since September 2013. Android 14

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‎07-31-2018 10:01

In response to AjaySingh

‎07-31-2018 10:01

Hi @AjaySingh

 

Please ready the post which states what the Fitbit Moderator had to say on this.

Stepping in the U.S.A. since September 2013. Android 14

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‎08-01-2018 11:53

In response to Odyssey13

‎08-01-2018 11:53

Thank you.

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‎08-01-2018 23:06

In response to Odyssey13

‎08-01-2018 23:06

I just purchased the Fitbit Blaze, not knowing it was being discontinued uh ed. After receiving it, I also found out it is not compatible with my mobile phone! (Samsung S9+). Will there be an update of the software, or should I return the product asap? Thank you.

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‎08-02-2018 01:01

In response to Serenitycircle1

‎08-02-2018 01:01

@Serenitycircle1 although the S9+ is not on the list of supported devices at www.fitbit.com/devices it does seem that some people are getting it to work ok. Have a look at the following thread where people have offered tips to getting it working:

 

https://community.fitbit.com/t5/Android-App/Samsung-Galaxy-S9-S9-Compatiblity/td-p/2575462

 

If those tips don't work for you then returning the Blaze while you can might be a good idea.

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