Fitbit blaze is syncing today’s activity’s and steps to yesterday’s

[Nikkicowen]

My Fitbit blaze says my hike 1.29 miles and steps over 7,000 I took today are saying it’s yesterday’s hike and steps. My location is set and my clock is right, how do I get my steps and hike to count as today instead of yesterday

[SilviaFitbit]

Welcome to the Community @Nikkicowen! It's pretty weird that the data is syncing to yesterday. I would like you to double check that your Blaze is syncing at the moment you check your Dashboard. (Under tracker's picture it should say the last time it synced) 

Also, I would like you to provide me with a screenshot of what you're seeing in your Fitbit account. Reply to the following questions: 

- Are you seeing this in your app or online Dashboard? 

- Is this the first time it happens? 

Keep me posted. 

[Nikkicowen · Accepted solution]

hi @SilviaFitbit I sync my Fitbit everyday, it is also set to sync all day, I am seeing this on both my app and online. this is the first time this is happening ( here are screenshots of the online and app)

[SilviaFitbit]

Thank you so much for the screenshots that you've shared @Nikkicowen! This is a pretty weird situation. I've shared your post with our Support team, keep an eye in your inbox. 

Hope this helps! 

[kpinit]

Hi!

My Fitbit Blaze just did that today, and I am a little frustrated. It's done this before and all I had to do was sync it, but now it's all messed up. What was the solution to this issue if you don't mind me asking? 

[Nikkicowen]

I never found a solution sadly

Sent from my iPhone